At HAWK® Sports Apparel, we're dedicated to ensuring your complete satisfaction. We recognize that occasionally the product you receive may not perfectly match your expectations. To address this, we've made our return and exchange process straightforward and customer-friendly:

1. Time Frame: You have 14 days from the day you receive your order to initiate a return or exchange.
2. Condition of Items: To qualify for a full refund or a proper exchange, the products must be returned in their unworn, undamaged state, and in their original packaging with all tags intact.
3. Return Process:To start your return or exchange, simply log in to your account and follow the instructions on our website. Once your return request is processed, we will send a courier to pick up the items from your location at no additional cost to you. This is part of our commitment to making your experience as convenient as possible.
4. Refunds: After we receive and inspect the returned items, your refund will be processed. The refund may take a few days to be reflected in your account.
5. Exchanges: If you're opting for an exchange, the replacement item will be sent out as soon as we receive the original product.

Our goal is to ensure a smooth and hassle-free experience with our products and services. For any questions or assistance needed with your return or exchange, feel free to reach out to our customer service team.

Please be aware that HAWK Sports Apparel has the right to refuse returns or exchanges that do not comply with our policy.